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Q: How long do it take to find an EOB using this system?
A:
Usually less than 30 seconds. Often less than 10 seconds.
Q: Does full-text retrieval really work?
A:
Yes. It is true that full-text has been over-hyped in the past. However, the technologies involved have improved dramatically, and we have tailored the technologies for EOB’s and medical documents. Call our references for confirmation of the system’s outstanding abilities.
Q: Is it easy to use EOB’s that are in 835-format?
A:
Downloading these EOB’s from the Internet is straightforward. Indexing them for full-text purposes is automatic. And, when you retrieve an 835-format EOB, it looks like a regular piece of paper.
Q: Does the system integrate with my existing practice management system?
A:
Yes. Depending on the features of your practice management system, there are a couple of different ways that we do this. Whichever way is used, the end result is that, in addition to full-text searching of EOB’s, you can also drive the retrieval of EOB’s from screens in your practice management system. Call for more details.
Q: Can more than one person retrieve documents from the database at the same time?
A:
Yes.
Q: What equipment do I need to start using the product?
A:
A Windows XP computer with appropriate backup technology, and a document scanner.
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